Privacy Policy

Privacy Policy

Last Updated: 20 September 2026

At Credvanta Solutions, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or use our website https://credvantasolutions.com/ and when you communicate with us regarding our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About Credvanta Solutions

Credvanta Solutions is a digital marketing and digital growth agency providing services including website design and development, search engine optimization (SEO), performance marketing/PPC, content creation, video editing, brand identity and design, organic marketing, marketing funnels, and related digital marketing services.

For privacy-related questions or requests, you may contact us using the details provided in the Contact Us section of this Privacy Policy.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information:

A. Information You Provide Directly

When you contact us, submit an enquiry, request a quotation, book a consultation, or otherwise communicate with us, we may collect information such as:

  • Full name

  • Company or business name

  • Email address

  • Mobile or telephone number

  • Website URL

  • Business or service requirements

  • Information included in your enquiry or message

  • Any other information you voluntarily provide to us

Please do not submit sensitive personal information through website forms unless it is specifically requested and necessary for the service you are seeking.

B. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, which may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website or source

  • Date and time of access

  • General website usage information

  • Other technical information generated through your interaction with our website

This information may be used for website security, analytics, performance monitoring, troubleshooting, and improving our website and services.

C. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, measure website performance, and support marketing or advertising activities.

Cookies may help us:

  • Remember preferences;

  • Understand how visitors use our website;

  • Measure website traffic;

  • Improve website performance;

  • Analyse marketing campaigns;

  • Deliver or measure relevant advertising, where applicable.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of our website.

3. How We Use Your Information

We may process your personal information for legitimate and specified purposes, including:

  • Responding to your enquiries and requests;

  • Providing information about our services;

  • Preparing proposals, quotations, or service-related communications;

  • Scheduling consultations or meetings;

  • Providing and managing our services;

  • Communicating with existing or prospective clients;

  • Improving our website, services, content, and customer experience;

  • Understanding website usage and visitor behaviour;

  • Conducting analytics and performance measurement;

  • Maintaining website security and preventing fraudulent or unauthorized activity;

  • Managing business operations and records;

  • Sending marketing communications where permitted and where you have provided the required consent;

  • Complying with applicable legal, regulatory, accounting, or contractual requirements; and

  • Performing other purposes that are communicated to you at the time your information is collected.

We aim to collect and process only information that is reasonably necessary for the relevant purpose.

4. Legal Basis for Processing

Depending on the circumstances, we may process personal information:

  • With your consent;

  • Where you voluntarily provide information for a specified purpose;

  • To respond to your request or enquiry;

  • To provide services requested by you;

  • To comply with applicable legal obligations;

  • For legitimate operational purposes, where permitted by applicable law; or

  • For other purposes permitted under applicable law.

Where consent is the basis for processing, you may withdraw your consent, subject to applicable law and any consequences that may arise from such withdrawal.

5. Marketing Communications

If you provide your contact information and consent to receive marketing communications, we may contact you regarding:

  • Digital marketing services;

  • SEO services;

  • Website development;

  • PPC and advertising services;

  • Branding and design services;

  • Content and social media services;

  • Offers, updates, or announcements;

  • Educational or informational content; and

  • Other services or resources that may be relevant to your business.

You may opt out of marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

We will not treat withdrawal of marketing consent as affecting the lawfulness of processing carried out before the withdrawal.

6. How We Share Your Information

We do not sell or rent your personal information as a standalone product.

We may share information with selected third parties where reasonably necessary to operate our business, provide services, maintain our website, or comply with legal obligations.

These third parties may include:

  • Website hosting providers;

  • Website maintenance and technology providers;

  • Analytics providers;

  • Advertising and marketing platforms;

  • Email and communication service providers;

  • CRM and lead-management platforms;

  • Payment or billing service providers, where applicable;

  • Professional advisers and service providers;

  • Government authorities, regulators, courts, or law-enforcement agencies where legally required; and

  • Other service providers acting on our behalf.

Where appropriate, we expect relevant service providers to handle personal information only for authorized purposes and to apply reasonable security measures.

7. Third-Party Services and Platforms

Our website or marketing activities may use third-party services such as analytics, advertising, social media, hosting, communication, or other technology platforms.

These third parties may independently collect or process information according to their own privacy policies and terms.

For example, depending on the tools currently implemented on our website, these may include services provided by platforms such as:

  • Google

  • Meta

  • LinkedIn

  • YouTube

  • WordPress-related services

  • Website hosting providers

  • Analytics and advertising platforms

The actual third-party services used by the website may change from time to time.

We recommend reviewing the privacy policies of third-party platforms when you interact with their services.

8. Google Analytics and Advertising

Where analytics or advertising technologies are implemented on our website, information about your interaction with our website may be processed by the relevant provider for analytics, measurement, advertising, attribution, or audience-related purposes.

Such technologies may use cookies, identifiers, device information, or similar technologies.

You can manage certain cookie and advertising preferences through your browser, device settings, or the relevant third-party platform’s privacy controls.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing requested services;

  • Maintaining business and communication records;

  • Resolving disputes;

  • Maintaining security;

  • Complying with contractual obligations; and

  • Complying with applicable legal, tax, accounting, or regulatory requirements.

The actual retention period may vary depending on the nature of the information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our internal practices.

10. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.

Depending on the nature of the information and our systems, these measures may include:

  • Access controls;

  • Password protection;

  • Secure website technologies;

  • Administrative safeguards;

  • Restricted access to personal information;

  • Monitoring and security procedures; and

  • Other reasonable security measures.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

11. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Obtain information about the processing of your personal data;

  • Request access to certain personal information;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of personal information where applicable;

  • Withdraw consent where processing is based on consent;

  • Request information regarding the processing of your personal data;

  • Raise a grievance regarding the handling of your personal information; and

  • Exercise other rights available to you under applicable data protection laws.

Requests will be considered and handled in accordance with applicable law.

12. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw your consent by contacting us.

Withdrawal of consent will not affect the lawfulness of processing that occurred before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain services or respond to certain requests where the information is necessary for that purpose.

13. How to Make a Privacy Request or Grievance

If you would like to:

  • Access your personal information;

  • Correct your information;

  • Request deletion;

  • Withdraw consent;

  • Opt out of marketing communications;

  • Ask questions regarding our privacy practices; or

  • Raise a privacy-related grievance,

please contact us using the details below.

We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.

14. Children’s Privacy

Our website and services are primarily intended for businesses, professionals, and general users and are not specifically directed toward children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review and take appropriate action.

15. Links to Third-Party Websites

Our website may contain links to third-party websites, platforms, social media pages, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit through a link on our website.

16. International Data Transfers

Some service providers or technology platforms used by us may process information outside India.

Where personal information is transferred, stored, or processed outside India, we will take steps as required by applicable law and our contractual arrangements with relevant service providers.

17. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect:

  • Changes in our services;

  • Changes in our website;

  • Changes in technology;

  • Changes in our data-processing practices; or

  • Changes in applicable legal or regulatory requirements.

When we make changes, we may update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to periodically review this page for the latest information about our privacy practices.

18. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

Credvanta Solutions

Website: https://credvantasolutions.com/

Phone: +91 8076 7610 86

Email: [Insert your official business email address]

Business Location: East Delhi, India

For privacy-related requests, please mention “Privacy Request” in the subject line of your email or communication.

19. Consent

By using our website and voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy and that your information may be processed for the purposes described in this Privacy Policy, subject to applicable law.

Where applicable law requires consent for a particular processing activity, we will seek the appropriate consent before carrying out that processing.

Last Updated: 20 September 2026